Privacy Policy

1. Introduction

baim99 ("we", "us", or "our") operates an online gambling platform at https://baim99.cam, offering sports betting, live casino, togel, slot gacor, and other gaming products to adult residents of Indonesia.

We are committed to protecting the privacy and security of your personal information. This Privacy Policy describes:

• What categories of personal data we collect when you use baim99.
• How we use, process, and store that data.
• Your rights as a data subject, including rights to access, correct, and delete your information.
• How we safeguard your data against unauthorized access and misuse.

This Privacy Policy should be read in conjunction with our Terms & Conditions, which govern your use of the baim99 platform.

2. Data Controller

For the purposes of applicable data-protection laws, baim99 is the data controller responsible for the personal data you provide to us or that we collect through your use of the platform.

If you have any questions or concerns about how baim99 processes your personal data, you may contact our data protection team at:

3. Information We Collect

baim99 collects personal data in the following categories:

3.1 Registration Data

When you create an account on baim99, we collect:

• Full legal name (as it appears on your Indonesian National Identity Card)
• Date of birth (to verify you are at least 21 years of age)
• Email address
• Mobile phone number
• Username and password (password is hashed and never stored in plain text)

3.2 Identity Verification (KYC) Data

To comply with anti-money laundering regulations and to process withdrawal requests, baim99 may require you to submit:

• Scanned or photographed copy of your Indonesian National Identity Card (KTP) — front and back
• Selfie photograph holding your KTP, with your face clearly visible
• Proof of payment-method ownership (e.g., screenshot of your bank account or e-wallet showing your name and account number)

3.3 Financial & Transaction Data

We collect and retain records of all financial transactions processed through your account, including:

• Deposit amounts, dates, and payment methods (BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, etc.)
• Withdrawal requests, amounts, and destination account details
• Betting history, including stake amounts, game type, timestamps, and settlement outcomes
• Bonus claims and rollover completion status

3.4 Device & Usage Data

baim99 automatically collects technical and usage data when you access the platform, including:

• IP address and approximate geolocation (derived from IP)
• Device type, operating system, and browser version
• Pages visited, time spent on site, and click patterns
• Session timestamps (login and logout times)
• Referrer URL (the website that directed you to baim99, if any)

3.5 Communications

If you contact baim99 customer support via live chat, email, or any other channel, we retain records of your communications for quality assurance, dispute resolution, and training purposes.

4. How We Use Your Data

baim99 uses the personal data we collect for the following purposes:

1. Account Management: To create, maintain, and secure your baim99 account, and to verify your identity during registration and withdrawal processing.
2. Transaction Processing: To process deposits, withdrawals, and all wagers placed on the platform. This includes coordinating with payment providers and game studios to settle bets and distribute winnings.
3. Regulatory Compliance: To comply with anti-money laundering (AML) regulations, know-your-customer (KYC) requirements, and responsible gaming obligations, including age verification and detection of problem gambling patterns.
4. Fraud Prevention & Security: To detect and prevent fraudulent activity, multiple accounts, collusion, bonus abuse, and other violations of our Terms & Conditions.
5. Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
6. Platform Improvement: To analyze usage patterns and improve the baim99 user experience, including optimizing page load times, identifying popular games, and refining our interface design.
7. Marketing Communications: To send you promotional offers, bonus notifications, and updates about new games or features — only if you have opted in to receive marketing communications. You may opt out at any time via your account settings or by contacting support.

5. Legal Basis for Processing

Under applicable data-protection laws, baim99 processes your personal data on the following legal grounds:

• Contractual Necessity: Processing is necessary to perform the contract between you and baim99 — specifically, the Terms & Conditions you agreed to when creating your account. This covers account management, transaction processing, and customer support.
• Legal Obligation: We are required by law to collect and retain certain personal data to comply with anti-money laundering, KYC, and responsible gaming regulations.
• Legitimate Interests: baim99 has a legitimate interest in preventing fraud, maintaining platform security, and improving our services. We ensure that this processing does not override your fundamental privacy rights.
• Consent: Where we send you marketing communications or use non-essential cookies, we do so only with your explicit consent, which you may withdraw at any time.

6. Data Sharing & Disclosure

baim99 does not sell, rent, or trade your personal data to unaffiliated third parties. However, we may share your data with the following categories of recipients under strict confidentiality obligations:

6.1 Payment Service Providers

To process deposits and withdrawals, we share your name, bank account number or e-wallet details, and transaction amounts with our payment processing partners (e.g., BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay). These providers are contractually obligated to use your data solely for payment processing and to implement appropriate security measures.

6.2 KYC Verification Partners

For identity verification purposes, we may share your KTP photograph and personal details with third-party KYC verification services that assist us in confirming your identity and age. These partners are bound by strict data-protection agreements.

6.3 Game & Software Providers

When you play games on baim99 powered by third-party studios (e.g., Pragmatic Play, Evolution Gaming, Spribe), limited data such as your username, session ID, and bet history may be shared with those providers for game-session management and fairness verification. Studios do not receive your real name, KTP, or financial details.

6.4 Legal & Regulatory Authorities

baim99 may disclose your personal data to law enforcement, regulatory bodies, or courts if required by applicable law, court order, or government request, or if necessary to protect the rights, property, or safety of baim99, our members, or the public.

6.5 Business Transfers

In the event that baim99 is acquired by or merged with another entity, your personal data may be transferred to the acquiring organization. You will be notified of any such change in ownership, and the new entity will continue to honor this Privacy Policy.

7. Cookies & Tracking Technologies

baim99 uses cookies and similar tracking technologies to enhance your user experience and to collect usage data. A cookie is a small text file stored on your device by your web browser.

7.1 Types of Cookies We Use

• Essential Cookies: Required for the platform to function properly. These cookies enable you to log in, navigate the site, and place bets. You cannot opt out of essential cookies.
• Performance Cookies: Collect anonymous data about how you use baim99, such as which pages are most visited and error messages encountered. This helps us improve site performance.
• Functional Cookies: Remember your preferences, such as language settings and selected odds format, to provide a more personalized experience.
• Targeting Cookies: Used to deliver promotional content relevant to your interests. These cookies track your browsing activity and are only placed with your explicit consent.

7.2 Managing Cookies

You can control and delete cookies through your browser settings. However, disabling essential cookies may impair your ability to use certain features of baim99. Most modern browsers allow you to:

• View what cookies are stored on your device and delete them individually.
• Block third-party cookies.
• Block all cookies from specific websites.
• Delete all cookies when you close your browser.

For more information on managing cookies, visit your browser's help documentation or consult www.allaboutcookies.org (reference only; baim99 does not operate this external site).

8. Data Security

baim99 takes the security of your personal data seriously and implements industry-standard measures to protect it from unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS Encryption: All data transmitted between your device and baim99 servers is encrypted using 256-bit SSL certificates.
• Secure Password Storage: Member passwords are hashed using bcrypt with a high work factor. baim99 staff cannot view your plaintext password at any time.
• Restricted Access: Access to personal data is limited to authorized baim99 employees and contractors who require it to perform their duties, subject to strict confidentiality agreements.
• Firewalls & Intrusion Detection: Our servers are protected by enterprise-grade firewalls and real-time intrusion-detection systems.
• Regular Security Audits: baim99 conducts periodic security audits and vulnerability assessments to identify and remediate potential weaknesses.
• Two-Factor Authentication: Members may enable two-factor authentication (2FA) on their accounts for an additional layer of security.

9. Data Retention

baim99 retains your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal and regulatory obligations.

• Active Accounts: While your account is active, we retain all registration, transaction, and usage data to operate your account and provide customer support.
• Closed Accounts: After you request account closure, we will delete or anonymize most of your personal data within 90 days, except for data that must be retained to comply with anti-money laundering regulations, tax laws, or legal holds.
• Regulatory Retention Periods: Under applicable financial and gaming regulations, baim99 is required to retain transaction records, KYC documents, and betting history for a minimum of 5 years after account closure. This data is stored securely with restricted access and is not used for marketing or profiling purposes.
• Communications Records: Customer support transcripts and dispute-resolution records are retained for 2 years after the last interaction, then permanently deleted.

10. Your Rights

Under applicable data-protection laws, you have the following rights with respect to your personal data held by baim99:

1. Right of Access: You may request a copy of the personal data we hold about you. We will provide this in a structured, commonly used format within 30 days of your request.
2. Right to Rectification: If any of your personal data is inaccurate or incomplete, you may request that we correct it. You can update most information directly through your account settings.
3. Right to Erasure: You may request deletion of your personal data, subject to our legal and regulatory retention obligations. Note that account deletion is irreversible and you will forfeit any remaining balance.
4. Right to Restriction: You may request that we temporarily restrict processing of your data in certain circumstances, such as while we verify data accuracy following a correction request.
5. Right to Data Portability: You may request that we provide your personal data in a machine-readable format for transfer to another service provider.
6. Right to Object: You may object to processing of your data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, though we may continue processing if we have compelling legitimate grounds.
7. Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing emails), you may withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.

To exercise any of these rights, please contact baim99 support at the email address provided in Clause 2 (Data Controller). We will respond to your request within 72 hours and will provide a full response within 30 days.

11. International Data Transfers

baim99 operates as an internationally licensed online gaming platform. Your personal data may be transferred to and processed in jurisdictions outside Indonesia, including the jurisdiction in which baim99 holds its operating licence and the locations of our third-party service providers (payment processors, KYC partners, and game studios).

Where your data is transferred to a jurisdiction that does not provide an equivalent level of data protection to that of Indonesia, baim99 ensures appropriate safeguards are in place, such as:

• Standard contractual clauses approved by recognized data-protection authorities.
• Binding corporate rules for intra-group data transfers.
• Verification that the recipient jurisdiction has been deemed to provide adequate data protection.

By using baim99, you acknowledge and consent to the international transfer of your personal data as described in this clause.

12. Children's Privacy

baim99 is an adult-only platform. We do not knowingly collect personal data from individuals under the age of 21. Our registration process requires date-of-birth verification, and accounts found to belong to underage individuals are immediately suspended and all data deleted.

If you are a parent or guardian and believe that your child has provided personal data to baim99, please contact us immediately at the support email provided in Clause 2. We will take prompt action to investigate and delete the data.

13. Changes to This Privacy Policy

baim99 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will notify you via:

• Email to the address registered on your account.
• A prominent notice on the baim99 homepage and within your account dashboard.

The "Last Updated" date at the top of this document indicates when the most recent revision was made. We encourage you to review this Privacy Policy periodically. Your continued use of baim99 after the effective date of any changes constitutes your acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or baim99's data practices, please contact us:

When contacting us regarding a data-subject request (access, correction, deletion), please include your registered account username and a brief description of your request to ensure the fastest possible response.